1. Introduction
This Privacy Policy applies to Cometa Ventures S.L. (“Cometa Living,” “we,” “our,” or “us”) and covers how we collect, use, and protect personal information when you use our website, services, villas, and mobile application (the "Services").
We are committed to safeguarding your privacy and ensuring a secure experience when using our platforms. This Privacy Policy details what personal data we collect, how we use it, and your rights regarding your information.
For any questions regarding this policy, contact us at [contact@cometaliving.com].

2. How We Collect and Use Your Data
We (and our service providers) collect and process personal data for the following purposes:

• To Provide Our Services – Including reservations, villa access, and membership management.

• To Verify Identity – When creating an account or processing transactions.

• To Improve User Experience – Through analytics and personalized recommendations.

• To Comply with Legal Obligations – Including fraud prevention and regulatory compliance.

• For Marketing & Communication – Sending updates, promotions, and community news.
   

We do not sell your personal data to third parties.

3. Personal Data We Collect
We may collect the following categories of data:

• Account Information – Name, email, phone number, date of birth, and profile details.

• Reservation & Payment Data – Billing details, credit card info (processed via third-party providers like Stripe, PayPal, and Apple Pay).

• Usage Data – App interactions, feature usage, and browsing behavior.

• Device Information – Device type, OS version, app performance logs.

• Location Data (if enabled) – To offer location-based services such as villa recommendations.
  
   

4. Data Sharing and Third-Party Services
We share data only when necessary to provide our Services or meet legal requirements. Your personal data may be shared with:

• Payment Providers (e.g., Stripe, PayPal, Apple Pay) for secure transactions.

• Analytics Services (e.g., Google Analytics, Firebase) for app performance and crash reports.

• Social Login Services (e.g., Google, Apple Sign-in) to facilitate account creation.

• Third-Party Vendors supporting Cometa operations (e.g., customer service platforms, event management systems).
   

We do not share personal data for advertising purposes unless explicitly authorized by you.

5. Membership & Digital Community Privacy Policy

This section applies specifically to members using Cometa Living’s digital platform and community features.
5.1 Member Profiles & Visibility
As a private members' community, your profile information—including name, profile picture, and interests—will be visible to other members within the Cometa Living platform. This allows members to connect and engage within the community.
You may update your profile settings at any time via the app or website.

5.2 Internal Messaging (Future Development)
While internal messaging is not currently available, Cometa Living plans to introduce private messaging and group chat features in future updates. Once available, you will have control over who can message you and manage your privacy settings accordingly.

5.3 Member Events & Interactions
When you RSVP or attend Cometa Living events, we may collect data related to your participation to enhance your experience and improve future gatherings. Attendance data is not shared externally and is used solely for community engagement purposes.

6. Mobile Application Privacy Policy
This section applies specifically to users of the Cometa Living mobile app.

6.1 What Data We Collect in the Mobile App
When using the Cometa Living mobile app, we may collect:

• Account Information – Name, email, profile photo.

• Device Information – App performance logs, crash reports.

• Location Data (if enabled) – To enhance your experience with location-based services.

• Push Notification Data – If you opt-in for notifications.

• Payment Information – When making transactions within the app.
   

6.2 How We Use App Data
We use this data to:

• Enable core functionalities (e.g., reservations, community interactions).

• Improve user experience and troubleshoot technical issues.

• Personalize app content based on user behavior.

• Comply with security and fraud prevention regulations.
   

6.3 Third-Party Integrations in the App
We use third-party services to enhance functionality:

• Google Analytics, Firebase – Performance monitoring and user insights.

• Stripe, PayPal, Apple Pay – Secure payment processing.

• Meta, Google Ads – Optional marketing campaigns.

Users can opt out of tracking via app settings.

6.4 Your Data Rights & Account Deletion

• You can disable tracking and location services via your phone settings.

• You can unsubscribe from marketing notifications in the app settings.

• To delete your account and associated data, email contact@cometaliving.com or use the in-app deletion request feature.

For more details, refer to our full privacy policy: [www.cometaliving.com/privacy-policy].

7. Your Rights & How to Manage Your Data
You have the right to:

• Access your personal data and request a copy.

• Correct inaccurate information stored in your account.

• Request deletion of your data (subject to legal and operational requirements).

• Withdraw consent for marketing communications at any time.

• Restrict or object to data processing under certain circumstances.

To exercise your rights, email contact@cometaliving.com.
 
8. Security & Data Retention
We implement strong security measures to protect your personal data. We retain data only as long as necessary for business operations or legal obligations.
If you opt out of marketing, we will retain your email only to prevent future contact.

9. Updates to This Policy
We may update this Privacy Policy periodically. Significant changes will be notified via email or app notifications. We encourage you to review this policy regularly.
For any concerns or questions, contact us at contact@cometaliving.com.